When plans change
Cancellation policy
Cancellation conditions depend on the services reserved and must be shared with your written quotation.
Before you confirm
Ask for the cancellation deadlines, supplier charges, refundable and non-refundable amounts, and any date-change conditions for your specific booking. This page does not promise a universal refund percentage.
Requesting a cancellation
Send a cancellation or change request through the contact channel stated in your booking confirmation. Keep written acknowledgement and the booking reference for your records.
Refund assessment
Any refund depends on the agreed booking conditions, services already delivered and supplier charges. The amount, deductions and expected processing arrangements should be communicated in writing once assessed.
Date changes and disrupted travel
A date change may require new availability and pricing. If a provider cancels or external conditions disrupt a service, the available options depend on that service and the applicable booking terms.